What Information Do We Collect
We collect personally identifiable information and non-identifiable technical data to provide our services, communicate effectively, and improve the Website experience.
Identifying Information
We collect personal information when you fill out forms, request a quote, or contact us directly:
- Name: Used for service coordination and personalized communication.
- Email Address: Used for project updates, confirmations, and follow-ups (with your consent).
- Phone Number: Used for scheduling, reminders, and direct communication.
- IP Address: Automatically logged for security monitoring, fraud prevention, and Website analytics.
Website Interactions
We track how visitors use the Website, including pages visited, time spent, and actions taken. This helps us improve site performance and tailor content to user interests.
Advertisement Interactions
Engagement with our online ads may result in the collection of interaction data, such as ad views and clicks. This helps us evaluate and optimize our marketing efforts.
Social Media Data
When you interact with us via platforms like Facebook, we may access publicly available profile information to respond to inquiries or provide follow-up support.
Information Collected Via Forms
When you submit forms on our Website for project quotes, inquiries, or service bookings, we may collect:
- Name, email, and phone number
- Project details (e.g., site address, type of excavation service needed)
- Preferred contact method. This information helps us respond accurately, manage scheduling, and provide relevant service information.
How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage requested excavation services
- To schedule site visits, send project updates, and communicate effectively
- To improve Website functionality and service quality
- To respond to questions or customer support requests
- To monitor security and prevent fraudulent activity
- To comply with legal and regulatory requirements
- To send promotional offers or updates (only with your consent)
Sharing And Disclosure Of Your Information
We respect your privacy and only share your information under specific conditions:
Service Providers
We may engage third-party providers for Website hosting, customer management, project coordination, or payment processing. These providers are contractually obligated to protect your data and use it solely for service delivery.
Legal Requirements
We may disclose your information if legally obligated, such as in response to court orders, subpoenas, or regulatory requests.
Marketing And Advertising Partners
We may collaborate with platforms like Google Ads or Facebook for marketing purposes. These platforms may use cookies or tracking technologies as part of their privacy practices.
Business Transfers
In the event of a merger, acquisition, or business sale, your information may be transferred as part of the business assets. We will inform you of such changes and how your data will be handled.
Text Messaging Compliance
We do not share your mobile phone data with third parties for marketing purposes. Phone numbers provided for operational communication, like appointment confirmations, may be used by subcontractors assisting with project logistics.
Cookies And Tracking Technologies
Our Website uses cookies and similar tools to:
- Remember your preferences and device settings
- Analyze traffic and user behavior
- Enhance user experience and functionality
- Support remarketing and analytics efforts
You can manage cookie settings through your browser. Disabling cookies may affect Website functionality.
Third-Party Services And Links
Our Website may include links to external sites for convenience. These third-party sites are governed by their privacy policies. We are not responsible for their content, data practices, or security. Accessing these sites is at your discretion.
Analytics Programs
We use tools like Google Analytics to understand how visitors interact with our Website. This includes collecting non-personal data such as browser type, device used, general location, and site navigation patterns. All data is anonymized and used to enhance Website performance and user experience.
Children’s Privacy
Our Website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 13. If we become aware of such data being collected, we will delete it promptly.
Changes To This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, legal requirements, or privacy practices. Updates will be posted on this page and become effective immediately upon publication.
We encourage you to review this policy periodically. Continued use of the Website indicates your acceptance of the latest version.
Contact Us
For any questions or concerns regarding these policies, please contact us:
Phone: +1 425-301-7858
Email: tremorexcavation@gmail.com
Address: 10121 Evergreen Wy #25, Everett, WA 98204
